USERS OUTSIDE THE GEOGRAPHICAL LIMITS OF INDIA
Please note that the data shared with Unixfem shall be primarily processed in India and such other jurisdictions where a third party engaged by Unixfem may process the data on UNixfem behalf. By agreeing to this policy, you are providing Unixfem with your explicit consent to process your personal information for the purpose(s) defined in this policy. The data protection regulations in India or such other jurisdictions mentioned above may differ from those of your country of residence. If you have any concerns in the processing your data and wish to withdraw your consent, you may do so by writing to the following email id: email@example.com. A withdrawal of consent by you for us to process your information may: severely inhibit our ability to serve you properly and in such case, we may have to refuse the booking altogether, or unreasonably restrict us to service your booking (if a booking is already made) which may further affect your trip or may compel us to cancel your booking.
TYPE OF INFORMATION WE COLLECT AND ITS LEGAL BASIS
The information as detailed below is collected for us to be able to provide the services chosen by you and also to fulfill our legal obligations as well as our obligations towards third parties as per our User Agreement. "Personal Information" of User shall include the information shared by the User and collected by us for the following purposes: Registration on the Website: Information which you provide while subscribing to or registering on the Website, including but not limited to information about your personal identity such as name, gender, marital status, religion, age etc., your contact details such as your email address, postal addresses, frequent flyer number, telephone (mobile or otherwise) and/or fax numbers. The information may also include information such as your banking details (including credit/debit card) and any other information relating to your income and/or lifestyle; billing information payment history etc. (as shared by you). Other information: We many also collect some other information and documents including but not limited to: Transactional history (other than banking details) about your e-commerce activities, Service behavior. Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services. Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc. Data available in public domain or received from any third party including social media channels, including but not limited to personal or non-personal information from your linked social media channels (like name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings) as a part of your account information. Information pertaining any other traveler(s) for who you make a booking through your registered Unixfem account. In such case, you must confirm and represent that each of the booking has been made, has agreed to have the information shared by you disclosed to us and further be shared by us with the concerned service provider(s).
HOW WE USE YOUR PERSONAL INFORMATION:
The Personal Information collected maybe used in the following manner: While making a booking While making a booking, we may use Personal Information including, payment details which include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. as shared and allowed to be stored by you. We may also use the information of customer list as available in or linked with your account. This information is presented to the User at the time of making a booking to enable you to complete your bookings expeditiously. We may also use your Personal Information for several reasons including but not limited to: confirm your reservations with respective service providers; keep you informed of the transaction status; send booking confirmations either via sms or Whatsapp or any other messaging service; send any updates or changes to your booking(s); allow our customer service to contact you, if necessary; customize the content of our website, mobile site and mobile app; request for reviews of products or services or any other improvements; send verification message(s) or email(s); validate/authenticate your account and to prevent any misuse or abuse. contact you on your birthday/anniversary to offer a special gift or offer. Surveys: We value opinions and comments from our Users and frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information received is aggregated, and used to make improvements to Website, other Services Channels, and to develop appealing content, features and promotions for members based on the results of the surveys. Marketing Promotions, Research and Programs: Marketing promotions, research and programs help us to identify your preferences, develop programs and improve user experience. Unixfem frequently sponsors promotions to give its Users the opportunity to win great service and Services related prizes. Personal Information collected by us for such activities may include contact information and survey questions. We use such Personal Information to notify contest winners and survey information to develop promotions and product improvements. As a registered User, you will also occasionally receive updates from us about special offers, new Unixfem services, other noteworthy items (like savings and benefits on salon, parlours ,spa & packages ) and marketing programs. In addition, you may look forward to receiving periodic marketing emails, newsletters and exclusive promotions offering special deals. From time to time we may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the Personal Information you provide to facilitate the service(s) requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question.. Unixfem may share your Personal Information, anonymized and/ or aggregated data to a third party that Unixfem may engage to perform certain tasks on its behalf, including but not limited to payment processing, data hosting, data processing and assessing credit worthiness for offering bookings on credit.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
Unixfem will retain your Personal Information on its servers for as long as is reasonably necessary for the purposes listed in this policy. In some circumstances we may retain your Personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, regulatory, tax or accounting requirements.
COOKIES AND SESSION DATA
WITH WHOM YOUR PERSONAL INFORMATION IS SHARED
USER GENERATED CONTENT
Unixfem provides an option to its users to post their experiences by way of reviews, ratings and general poll questions. The customers also have an option of posting questions w.r.t a service offered by Unixfem or post answers to questions raised by other users. Unixfem may also hire a third party to contact you and gather feedback about your recent booking with Unixfem. Though the participation in the feedback process is purely optional, you may still receive emails, notifications (app, sms, Whatsapp or any other messaging service) for you to share your review(s), answer questions posted by other users or a. The reviews may be written or in a video format. The reviews written or posted may also be visible on other Service related platforms. The UGC that Unixfem collects may be of the following kinds: Review and Ratings Question and Answers Crowd Source Data Collection (poll questions). Each User who posts review or ratings, Q&A, photographs shall have a profile, which other Users will be able to access. Other Users may be able to view the number of Services, reviews written, questions asked and answered and photographs posted.
HOW CAN YOU OPT-OUT OF RECEIVING OUR PROMOTIONAL E-MAILS?
You will occasionally receive e-mail updates from us about Services in your area, special offers, new Unixfem services, and other noteworthy items. We hope you will find these updates interesting and informative. If you wish not to receive them, please click on the "unsubscribe" link or follow the instructions in each e-mail message.
PERMISSIONS REQUIRED FOR USING OUR MOBILE APPLICATIONS
When the Unixfem app is installed on your phone or tablet, a list of permissions appear and are needed for the app to function effectively. There is no option to customize the list. The permissions that Unixfem requires and the data that shall be accessed and its use is as below: Android permissions: Device & App history: We need your device permission to get information about your device, like OS (operating system) name, OS version, mobile network, hardware model, unique device identifier, preferred language, etc. Basis these inputs, we intend to optimize your booking experience, use OS specific capabilities to drive great in-funnel experiences using components of device’s OS, etc. Identity: This permission enables us to know about details of your account(s) on your mobile device. We use this info to auto-fill your email ID’s and provide a typing free in-funnel experience. It helps us map email ID’s to a particular user to give you the benefit of exclusive Service offers, wallet cash-backs, etc. It also allows facilitating your Facebook and Google+ login. Location: This permission enables us to give you the benefit of location specific deals and provide you a personalized in-funnel experience. When you launch Unixfem app to make a Service booking, we auto- detect your location so that your nearest salon , parlour & spa or city is auto-filled. We also require this permission to recommend you the same in case you are running late and want to make a quick last minute booking for the nearest salon , parlour & spa . SMS: If you allow us to access your SMS, we read your SMS to autofill or prepopulate ‘OTP’ while making a transaction and to validate your mobile number. This provides you a seamless purchase experience while making a booking and you don’t need to move out of the app to read the SMS and then enter it in the app. Phone: The app requires access to make phone calls so that you can make phone calls to salon , parlour & spa and our customer contact centers directly through the app. Contacts: If you allow us to access your contacts, it enables us to provide a lot of social features to you such as sharing your salon , parlour & spa with your friends, inviting your friends to try our app, send across referral links to your friends, etc. We may also use this information to make recommendations for h salon , parlour & spa where your friends have stayed. This information will be stored on our servers and synced from your phone. Photo/ Media/ Files: The libraries in the app use these permissions to allow map data to be saved to your phone's external storage, like SD cards. By saving map data locally, your phone doesn't need to re- download the same map data every time you use the app. This provides you a seamless Map based salon , parlour & spa selection experience, even on low bandwidth network. Wi-Fi connection information: When you allow us the permission to detect your Wi-Fi connection, we optimize your experience such as more detailing on maps, better image loading, more salon , parlour & spa package options to choose from, etc. Device ID & Call information: This permission is used to detect your Android ID through which we can uniquely identify users. It also lets us know your contact details using which we pre-populate specific fields to ensure a seamless booking experience. Calendar: This permission enables us to put your Service plan on your calendar. IOS Permissions: Notifications: If you opt in for notifications, it enables us to send across exclusive deals, promotional offers, Servicel related updates, etc. on your device. If you do not opt for this, updates for your Services like booking confirmation, refund (in case of cancellation), etc. will be sent through SMS. Contacts: If you opt in for contacts permission, it enables us to provide a lot of social features to you such as sharing your salon , parlour & spa with your friends, inviting your friends to try our app, send across referral links to your friends, etc. We will also use this information to make recommendations for hotels where your friends have stayed. This information will be stored on our servers and synced from your phone. Location: This permission enables us to give you the benefit of location specific deals and provide you a personalized in-funnel experience. When you launch our app to make a Service booking, we auto-detect your location so that your nearest salon , parlour & spa or City is auto-filled.
HOW WE PROTECT YOUR PERSONAL INFORMATION?
All payments on the Website are secured. This means all Personal Information you provide is transmitted using TLS (Transport Layer Security) encryption. TSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
WITHDRAWAL OF CONSENT AND PERMISSION
You may withdraw your consent to submit any or all Personal Information or decline to provide any permissions on its Website as covered above at any time. In case, you choose to do so then your access to the Website may be limited, or we might not be able to provide the services to you. You may withdraw your consent by sending an email to firstname.lastname@example.org
YOUR RIGHTS QUA PERSONAL INFORMATION
You may access your Personal Information from your user account with Unixfem. You may also correct your personal information or delete such information (except some mandatory fields) from your user account directly. If you don’t have such a user account, then you write to email@example.com
ELIGIBILITY TO TRANSACT WITH UNIXFEM
You must atleast 18 years of age to transact directly with Unixfem and also to consent to the processing of your personal data.